Turn on waitlist for a workshop and once it reaches capacity, new registrations join a queue instead of getting turned away — no payment required to join, no holding charge.
When a registered participant cancels, the platform doesn’t wait for you to notice. It immediately offers the spot to the next person in line and opens a payment window. If that person pays within the window, they’re in and the roster updates. If they don’t, the spot moves to the next person automatically. You can also promote or remove anyone on the waitlist manually if you’d rather handle a specific case yourself.
Because payment is captured at the moment of promotion — not at the moment someone joins the waitlist — nobody’s card is charged for a spot they might not get, and you’re never holding money for a seat that hasn’t opened up yet.
The upside is straightforward: a workshop that would have shown one empty seat in the final report instead shows a filled one, without a single email or spreadsheet update from you.
