Playbooks handle what’s expected. This handles what isn’t.
When something changes with no advance notice — a room swap, a weather delay, a last-minute instructor change — compose a message and choose who gets it: everyone registered, leaders only, or the participants in one specific session. The scope selection means a message meant for one session doesn’t reach people who don’t need it.
Set the type — Informational, Urgent, or Reminder — and urgent messages surface at the top of a participant’s notification list regardless of when they arrived, so a same-day change doesn’t get buried under older messages.
A full history shows every notification you’ve sent: who it went to, how many people, and when. Click any entry to see the detail.
The combination — automated playbooks for what’s predictable, manual notifications for what isn’t — means every message a participant needs, expected or not, reaches them without you managing a separate email list.
